Normal Hrs

Mon-Fri
10a-11:45p
Sat & Sun
1p-11:45p

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What can I use Tiff's Treats for?

Use us for snacks for yourself, to send a gift to a business client, friend or loved one, or to cater a meeting or party.

Do you make cookie cakes, or cookie bouquets?

No. We don't do any decorating. Our cookies are served right out of the oven, warm and fresh. When you decorate a cookie, you have to let it cool and harden, so that the icing won't melt. This can compromise the quality of the product. To us, taste is most important.

Can I send cookies as a gift?

Yes. We can deliver cookies to someone else for you. The cookies come in a white box with a colorful ribbon, and include a personal message. Warm cookies always make a great gift, and are inexpensive enough to send for any occasion. Even just to say hi.

Can I just order for myself?

Yes. In fact, the majority of our orders are hungry people wanting a snack at work, or at home late night.

Can I pick up an order?

Sure. Just call and place your order, and we'll have it ready for you at our store on MLK and Nueces. Since we bake the cookies fresh for you, please allow 30 minutes for your order to be ready.

So, can I just swing by and get an order anytime?

Although you can come by to get one or two cookies, or an ice cream cookie sandwich, the selection is limited. In order to keep the cookies fresh, we keep only a very small amount available for walk-by customers. If you are looking to get a dozen or more, please place an order first.

Where exactly are you located?

1806 Nueces. On MLK and Nueces, behind Jimmy John's, across from Taco Cabana.

What are your hours?

We're open Mon-Fri 10:00am till 11:45pm, Sat-Sun from 1:00pm-11:45pm.

How can I pay?

We accept cash, corporate checks, Visa, Mastercard, Discover, American Express, Bevo Bucks and corporate accounts. No personal checks.

Do you deliver anywhere in Austin?

No. Our delivery zone covers downtown, UT campus area, and Hyde Park; see the map.

I'm out of your zone. Can you deliver to me?

We work with a courier service who will take our deliveries anywhere in Austin for an extra charge. These deliveries must be between 12 and 5pm on weekdays. We need at least a 1 1/2 hr advance notice. Most people out of the zone prefer to pick up their order. We can have them ready in about 30 minutes.

Why are your courier rates so high?

Since our cookies must be delivered warm, we have to use an ASAP courier service. This guarantees that the cookies will go straight from us to you. We work with our courier services to get the lowest price possible for ASAP service. The courier rates you may be used to may be for 2, 3, or 4 hour service, which, while cheaper, would not provide fresh, warm cookies.

Do you ship cookies?

No. Unfortunately, we do not do any shipping.

Is there a delivery charge?

In our delivery zone, if you order for yourself, there is no delivery charge. To send a gift to someone else, there is a $2.99 charge to cover the message, driver gratuity, and other related delivery costs.

Do the cookie prices include a tip for the driver?

No. When you order for delivery to yourself, driver gratuity is typically not included, but is appreciated.

Is there a minimum for delivery?

In the delivery zone, the minimum is just $5.00. Or, $10.00 if you are between 38th St. and 51st St.

How much notice do you need for an order?

For deliveries in the zone, we can usually have the orders out in about an hour. Pick up orders need only 30 min. Out of zone orders take at least 1 1/2 hrs. If you are placing a larger order (10 dozen or more), give us a little more time. You may always order in advance, no matter what your order is.

Will you donate for an event or charity?

Please fill out and submit the donation request form in detail. If we are able to donate, we will reply to your message with our offer. Due to the large number of donation requests we receive, please refrain from stopping by or calling to ask for donations.

I have a lot of questions to ask before I order, can I just call and ask?

Because of our high volume, we would appreciate if you would send questions by email, so as not to tie up the phone lines. This way, we can accommodate all of our customers and fill orders in a timely manner.

How large are your cookies?

The cookies are medium-sized, at about 2.5-3 inches in diameter.

Why are brownies more expensive?

The brownies are much larger than the cookies, at about 3x4 inches.

If I am allergic to nuts, is it safe to order any cookie?

Due to the way that the cookies and brownies are made, it is possible that any of the cookie flavors may have come in contact with nuts or a nut substance. Therefore, if you have an allergy to nuts, please be aware of this danger.

Who started Tiff's Treats?

In 1999, two University of Texas sophomores started Tiff's Treats while attending college. For more information, check out the about page.

I heard Tiff's Treats was started through a class they took at UT.

No. Actually, the idea to start the business was not related to any class, although both owners were UT students at the time. They simply came up with the idea after making a batch of chocolate chip cookies. They decided that the cookies were so good, that they would be a big hit if they were delivered warm and fresh, like pizza delivery. The pair joined together and opened Tiff's Treats two weeks later.

I heard the owners dropped out of UT to continue the business.

No. The owners both graduated from UT in May 2001.