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Central Store
1806 Nueces Street
(512) 473-2600
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| Mon - Fri |
9:00a - 11:45p |
| Sat & Sun |
1:00p - 11:45p |
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North Store
11011 Research Blvd
(512) 349-2200
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| Mon - Fri |
9:00a - 9:00p |
| Sat & Sun |
12:00p - 9:00p |
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Southwest Store
3201 Bee Caves Rd
(512) 519-3300
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| Mon - Fri |
9:00a - 9:00p |
| Sat & Sun |
12:00p - 9:00p |
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Click the question to reveal the answer.
Use us for snacks for yourself, to send a gift to a business client, friend or loved one, or to cater a meeting or party. |
No. We don't do any decorating. Our cookies are served right out of the oven, warm and fresh. When you decorate a cookie, you have to let it cool and harden, so that the icing won't melt. This can compromise the quality of the product. To us, taste is most important. |
We keep our cookie offerings to the 10 flavors on the menu most of the time, to ensure that we don't run out of your favorite flavor. But, about once a month or so, we will run a special flavor of the week that's available just that week. To get notified of these flavor weeks, sign up for our coupon list and you'll get an e-mail when we run a flavor of the week special. |
Yes. We can deliver cookies to someone else for you. The cookies come in a white box with a colorful ribbon, and include a personal message. Warm cookies always make a great gift, and are inexpensive enough to send for any occasion. Even just to say hi. |
Yes. In fact, the majority of our orders are hungry people wanting a snack at work, or at home late night. |
Sure. Just call and place your order, and we'll have it ready for you at our store on MLK and Nueces, or our store at Research Blvd between Braker and Balcones Woods,or our store at Bee Caves and Walsh Tarlton. Since we bake the cookies fresh for you, please allow 30 minutes for your order to be ready. |
Although you can come by to get one or two cookies, or a TiffWich, the selection is limited. In order to keep the cookies fresh, we keep only a very small amount available for walk-by customers. If you are looking to get a dozen or more, please place an order first. |
Cookies sold from the in-store display case are first come first serve. Therefore, we cannot pull cookies from the case for you over the phone because we'd be jumping in line in front of someone who might have been already waiting for just those cookies. If you call ahead, we will bake an order for you (which takes about 30 minutes) and it will be ready when you arrive. If you can't wait that long, come on in and see what we have available. But we are not able to pull them for you before you get here. |
We have 3 locations in Austin.
1806 Nueces : MLK and Nueces, behind Jimmy John's, across from Taco Cabana.
11011 Research Blvd : Research Blvd (or 183) between Braker and Balcones Woods in the Quiznos shopping center.
3201 Bee Caves : Bee Caves Rd & Walsh Tarlton in the West Woods shopping center. Next to Thundercloud.
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We accept cash, corporate checks, Visa, Mastercard, Discover, American Express, Bevo Bucks and corporate accounts. No personal checks.  |
We have specific delivery zones in downtown, in northwest Austin, and in Southwest Austin. Anything outside those zones can be sent through a courier service. |
We work with a courier service who will take our deliveries anywhere in Austin for an extra charge. These deliveries must be between 12 and 5pm on weekdays. We need at least a 1 1/2 hr advance notice. Most people out of the zone prefer to pick up their order. We can have them ready in about 30 minutes. |
Since our cookies must be delivered warm, we have to use an ASAP courier service. This guarantees that the cookies will go straight from us to you. We work with our courier services to get the lowest price possible for ASAP service. The courier rates you may be used to may be for 2, 3, or 4 hour service, which, while cheaper, would not provide fresh, warm cookies. |
No. Unfortunately, we do not do any shipping. |
We can include greeting cards or business cards or stickers on your box. However, we cannot take anything of value over $5 or of sentimental value. We are not insured to deliver items other than our own or to replace lost or damaged items. |
While a portion of the delivery fee does go to the driver, driver gratuity is typically not included, but is appreciated. |
In the delivery zone, the minimum is just $5.00. Or, $10.00 if you are between 38th St. and 51st St. |
For deliveries in the zone, we can usually have the orders out in about an hour. Pick up orders need only 30 min. Out of zone orders take at least 1 1/2 hrs. If you are placing a larger order (10 dozen or more), give us a little more time. You may always order in advance, no matter what your order is. |
Please fill out and submit the donation request form in detail. If we are able to donate, we will reply to your message with our offer. Due to the large number of donation requests we receive, please refrain from stopping by or calling to ask for donations. |
Sure. But because of our high volume, we would appreciate if you would send questions by email, so as not to tie up the phone lines. This way, we can accommodate all of our customers and fill orders in a timely manner. |
The cookies are medium-sized, at about 2.5-3 inches in diameter. |
The brownies are much larger than the cookies, at about 3x4 inches. |
Due to the way that the cookies and brownies are made, it is possible that any of the cookie flavors may have come in contact with nuts or a nut substance. Therefore, if you have an allergy to nuts, please be aware of this danger. |
Unfortunately, at this time we do not have this information. However, the most frequently asked question is in regards to Trans Fats. Our baked goods are made with either butter or vegetable shortening that is formulated to contain zero Trans Fats per serving. |
In 1999, two University of Texas sophomores started Tiff's Treats while attending college. For more information, check out the about page. |
No. Actually, the idea to start the business was not related to any class, although both owners were UT students at the time. They simply came up with the idea after making a batch of chocolate chip cookies. They decided that the cookies were so good, that they would be a big hit if they were delivered warm and fresh, like pizza delivery. The pair joined together and opened Tiff's Treats two weeks later. |
No. The owners both graduated from UT in May 2001. |
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